Viva Apartment Locator
Terms of Service
Plain terms for a plain service. What we do for you, what we cannot promise, and where our responsibility ends and someone else’s begins.
01
Who we are, and accepting these terms
Viva Apartment Locator is an apartment locating service for the Dallas–Fort Worth area. Viva Apartment Locator is a registered assumed name (DBA) of Oikos Property Services LLC, a licensed Texas real estate broker. All real estate activity described here is conducted under that broker.
By using this website, submitting a form on it, or asking us to help you with an apartment search, you agree to these terms. If you do not agree with them, please do not use the service.
02
The service is free to you
Our apartment search service costs the renter nothing. There is no fee, no subscription and no charge of any kind to you for us to search, send you a short list, schedule tours, or stay with you until you have keys.
We are paid by the apartment community, as a referral fee, when a lease is signed on a unit we helped you find. That is why naming Viva Apartment Locator as your locator on your application matters: it is what allows the community to pay us and keeps the service free for you.
Application fees, administrative fees, deposits and rent are set and charged by the apartment community, not by us. We never collect those from you.
03
What we are not
- We are not your landlord. We do not own, operate or manage any apartment community. Your lease is between you and that community, and only they can set or change its terms.
- We are not a party to your application. We help you arrive prepared and hand the paperwork in, but we do not approve, deny or appeal anything.
- We do not set prices or hold units. Rents, specials and vacancies belong entirely to each community. Nothing we send you is an offer, a reservation or a binding quote.
- We are not a legal, credit, tax or immigration service. When your question is outside our lane, we say so instead of guessing.
04
Availability and pricing information
Availability and pricing come from outside data providers and from the communities themselves. We do not control that information and cannot verify every line: a unit that is open in the morning can be leased by the afternoon, and a special can end without notice. Treat anything you see here or receive from us as a starting point, not a promise. When something on your short list matters to you, we confirm it with the community before you drive out there.
05
Approval is the community’s decision
Every community sets its own screening standards: income, credit, rental history, background, pets, occupancy limits. Those standards are theirs, not ours. We can tell you what a community usually asks for and help you put a clean application in front of them, but we have no influence over the outcome.
06
SMS Program
By providing your phone number and consenting to receive text messages, you agree to receive messages from Viva Apartment Locator related to your apartment search.
- Message frequency varies. Message and data rates may apply.
- Reply STOP at any time to unsubscribe. Reply HELP for help.
- Carriers are not liable for delayed or undelivered messages.
- You must be 18 or older, and the owner or authorized user of the phone number provided.
- Consent to receive text messages is not a condition of any purchase or service.
How we handle the information behind those messages is described in our Privacy Policy.
07
What we ask of you
- Give us real information. A budget or a move-in date that is not the real one costs you tour days you cannot get back.
- Tell us before you tour or apply on your own. Many communities credit only the locator you name when you first register a visit.
- Use the site for your own search. Do not scrape it, republish what is on it, or use anything here to send unsolicited messages.
- Be straight on applications. We will not submit information we know to be false.
- Be 18 or older. This service is for adults who can sign a lease.
08
Fair housing
We comply with the federal Fair Housing Act and with Texas fair housing law. We do not discriminate, and we will not accept instructions to steer any search, on the basis of race, color, religion, sex, disability, familial status, national origin, or any other protected characteristic.
09
Intellectual property
The text, design and other original material on this website belong to Oikos Property Services LLC. You may read, print and share pages for your own use. You may not copy or republish them for a competing or commercial purpose without our written permission.
10
Disclaimer
This website and this service are provided on an “as is” and “as available” basis. To the fullest extent permitted by Texas law, we disclaim all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted or error free, or that any listing, price or availability shown is accurate or current.
11
Limitation of liability
To the fullest extent permitted by Texas law, Oikos Property Services LLC, its members, employees, agents and licensees will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any lost profits, lost opportunity, or loss of data, arising out of or connected to your use of this website or of our service — including any act or omission of an apartment community, a landlord, or any third party. This applies whether the claim is brought in contract, tort or any other theory, and whether or not we were advised that such damages were possible.
Nothing in these terms limits any liability that cannot be limited under applicable law, including any obligation owed under the Texas Real Estate License Act or the rules of the Texas Real Estate Commission.
12
Governing law
These terms are governed by the laws of the State of Texas, without regard to its conflict of law rules. Any dispute arising out of these terms or of our service will be brought exclusively in the state or federal courts located in Dallas County, Texas, and you and we consent to the jurisdiction of those courts.
13
Changes to these terms
We may update these terms. When we do, we post the new version on this page and update the date at the top. Continuing to use the service after that means you accept the updated terms.
14
How to reach us
Questions about these terms go to info@aptviva.com.